Category: Government
Helping Alaska’s Unemployment Insurance Program Implement a Virtual Contact Center
Resource Data led the requirements analysis, testing, training, and coordination among three vendors, achieving full implementation in just four months.
Designing and Implementing an Integrated Winter Maintenance Reporting System
This system leverages GIS data from snowplows to monitor weather conditions, monitors areas plowed, and integrates with multiple state systems.
Adding New Forms and Workflows to the State of Washington’s Traffic Information System
Resource Data was enlisted to identify a suitable solution by analyzing business and legal requirements through job shadowing, interviews, and presenting findings in clear, digestible diagrams.
911 Addressing Solution Expedites Address Allocation
With an Esri Survey 123 and Experience Builder solution, we cut the 911 address request processing time in half.
Centralizing Alaska’s Lake Data with an Interactive Map Viewer
Alaska’s Division of Sport Fish faced difficulties in synthesizing insights about the state’s lake system due to fragmented data held in various locations. Resource Data developed a consolidated, centralized database and custom web application for the Division to access this data.
Remodeling Municipal Insights with Cloud-Powered Data
Leveraging Azure Data Factory and PowerBI, Resource Data empowered city managers with easy access to finance and people data.
WeatherCams: Near Real-Time Data for Safer Flights
A new version of the FAA’s weather camera website improves preflight planning and inflight monitoring by giving pilots access to near real-time weather conditions.
Mainframe, Meet Web: Modernizing the Alaska DMV
Alaska’s DMV faced a daunting challenge—an outdated mainframe application that hindered compliance with Federally mandated RealID and boat titling changes. Resource Data built a modernized web application, enhancing UX and ensuring regulatory conformity and long-term maintainability.