Category: IT Business Consulting
Collaborative Testing Supports Contact Center Modernization
Through structured testing and cross-team coordination, Resource Data helped a major utility launch its contact center with confidence—ready to support over half a million customers.
Rural Health Transformation Program (RHTP)
Understanding the right funding pathway is the first step toward securing RHTP funding.
A Statewide Tracking System that Regulated a New Industry
Resource Data implemented Oregon’s first statewide cannabis licensing and seed-to-sale METRC system to pass the Stage Gate Process and regulate a brand-new industry under Measure 91.
Replanting the Process: New Online Tree Ordering System for State Nursery
To keep up with rising demand, the Minnesota DNR needed a more efficient way to manage tree seedling sales. Resource Data helped replace paper forms and manual processes with an integrated online system for ordering, payments, inventory, and shipping, making the process faster for staff and easier for customers.
From Silos to Sync: Making Agile Work in City Government
The City of Boise adopted Agile practices through a hands-on, phased implementation that combined role-based training, customized tools, and real-world mentoring. The result was better project delivery and alignment with business goals.
Interactive Maps Improve Public Access to Information
As part of our two decade-long partnership with Mat-Su Borough, we worked collaboratively to achieve an impressive gallery of 35 interactive, online, public-facing maps and apps.
Implementing a Complete IT Network in Only Five Months
Resource Data designed, procured, and deployed a complete IT network, including hardware, software, and storage capabilities, within five months.
Upgrading IT Network Infrastructure for Chugach Electric Association
Chugach Electric Association (CEA) needed an experienced network engineer to update critical networking equipment.
Automated SharePoint Issue Tracking System for a Regional Health Organization
Resource Data developed a custom SharePoint Issue Tracking System that mirrors the client’s workflows and automates issue tracking from creation to resolution.
Effective Incident Response with Custom GIS Tools
Resource Data designed, procured, and deployed a complete IT network, including hardware, software, and storage capabilities, within five months.