Category: Systems Engineering

3 Minute Read | Case Study

Automated SharePoint Issue Tracking System for a Regional Health Organization

Resource Data developed a custom SharePoint Issue Tracking System that mirrors the client’s workflows and automates issue tracking from creation to resolution.

3 Minute Read | Case Study

Helping Alaska’s Unemployment Insurance Program Implement a Virtual Contact Center

Resource Data led the requirements analysis, testing, training, and coordination among three vendors, achieving full implementation in just four months.

3 Minute Read | Case Study

Migration of Virtual Clouds and Consolidating 200 VMs

The process involved designing, testing, and executing dual migration and upgrade processes in sections, ensuring minimal downtime.