Automated SharePoint Issue Tracking System for a Regional Health Organization
Resource Data developed a custom SharePoint Issue Tracking System that mirrors the client’s workflows and automates issue tracking from creation to resolution.
Effective Incident Response with Custom GIS Tools
Resource Data designed, procured, and deployed a complete IT network, including hardware, software, and storage capabilities, within five months.
Achieving a Paperless Vision: Expanding and Upgrading an EMR System
Resource Data meticulously documented API’s EMR implementation and crafted a multi-year IT strategic plan. This plan identified critical upcoming IT projects related to EMR and tele-behavioral health.
Alaska Energy Hub: A GIS Solution helping fund critical energy projects
Resource Data developed the Alaska Energy Hub, a public-facing ArcGIS platform, to help Alaska Municipal League connect communities with resources and funding for energy projects. In its first year, the platform received nearly 10,000 visitors and 25 project submissions, helping communities’ advance energy initiatives.
University of Alaska Fairbanks Acquires a New, Integrated eLearning Application
Resource Data conducted a thorough analysis and recommended replacing multiple eLearning systems with a single, integrated application.
Helping Alaska’s Unemployment Insurance Program Implement a Virtual Contact Center
Resource Data led the requirements analysis, testing, training, and coordination among three vendors, achieving full implementation in just four months.
Designing and Implementing an Integrated Winter Maintenance Reporting System
This system leverages GIS data from snowplows to monitor weather conditions, monitors areas plowed, and integrates with multiple state systems.
Adding New Forms and Workflows to the State of Washington’s Traffic Information System
Resource Data was enlisted to identify a suitable solution by analyzing business and legal requirements through job shadowing, interviews, and presenting findings in clear, digestible diagrams.
Migration of Virtual Clouds and Consolidating 200 VMs
The process involved designing, testing, and executing dual migration and upgrade processes in sections, ensuring minimal downtime.
911 Addressing Solution Expedites Address Allocation
With an Esri Survey 123 and Experience Builder solution, we cut the 911 address request processing time in half.